Release Point is one of several upcoming “third-party paper chasers” employed by disability insurers to literally chase down your medical records for the insurance company. Companies such as Claimify, MONY, GENEX and others are paid to obtain medical records for insurance companies. Although in the past they were basically mildly annoying, the last few months have shown them to be harassing, rude, and causing your doctors to be extremely angry.
Not only are they calling treating physicians several times a day, they also harass insureds for signed Authorizations, and will contact YOU several times a day if they need to.
My advice to insureds is NOT to deal with any paper chaser directly. They are just hired guns and have no decision-making authority over your claims whatsoever. If you have sent records and forms yourself, send a fax to the claims handler, or “team”, asking them to cease and desist from annoying your doctors.
Unfortunately, physicians are getting so angry that they are asking patients to go somewhere else. and no one really wants that.
My recommendation is to never deal with the paper chasers directly, but go to the claims handler. YOU can always obtain the information yourself and send it in. Request that your claims handler call off their hired guns if your physician is really irritated with them. Release Point is over the top harassing and awful at this point.
